Questions

How can I prevent service calls?

Want to try to repair yourself but don't know what part# to order?

What is your hourly rate?

Do you discount Travel Charges if my neighbors get service too?

Do you charge a fuel surcharge?

How much do you charge for a service appointment?

Is there anything I need to do to prepare for service?

What if a second trip is necessary?

Do you accept Credit Cards?

My system is under warranty, why do I need to give a credit card to schedule service?

Can I schedule a service call for a specific time when I will be home? How late do your service technicians work?

How do I cancel my service appointment?

My cover is old and does not always run smoothly; what can be done?

Do your technicians do electrical work?

Send us your questions or concerns to Service@coverstarcentral.com.

Zone Travel Charges

Zone Travel Charges apply to all jobs based upon proximity to our office located in Indianapolis, Indiana, and potential for additional overnight expenses. Use the following form to calculate the travel charges to your location.