Our Survey
Take our survey
and let us know about your experience with Coverstar Central's service team
Coverstar Pool Cover Resources
Owner's manual use & care guide
Quick reference use & care
Do it yourself cover care
Cover Ordering
System Warranty
Fabric Warranty
Watch our video with tips on
cleaning your cover
.
Watch our video with tips on
adjusting your torque limiters
.
Coverstar Central Service Department
Responsibility Release
- Prior to service on your pool cover, we require that you sign this release of responsibility.
1.
Name (Optional):
2.
Address (Optional):
3.
Email address (Optional)
*
4.
Was our crew courteous?
Excellent
Good
Fair
Poor
N/A
*
5.
Was our crew knowledgeable?
Excellent
Good
Fair
Poor
N/A
*
6.
Did our office schedule service as requested?
Yes
No
*
7.
Was our office courteous?
Yes
No
*
8.
Was our sales staff knowledgeable?
Yes
No
N/A
*
9.
Was our sales staff courteous?
Yes
No
N/A
*
10.
Does the quality of our product satisfy your needs?
Yes
No
*
11.
Was service/installation performed on a timely basis?
Yes
No
*
12.
Have we serviced your cover before?
Yes
No
*
13.
Rate Our Service
Above expectations
Satisfied your expectations
Below expectations
14.
Reasons you value your automatic pool cover
15.
Recommendations for improving quality of service, type of service, products we offer or customer referral. -- If you have experienced a problem with our service, please provide your name so we can review the situation to improve in the future.
